Dr Gregory Brammer
Dr. Gregory Brammer is an emergency medical specialist who has been working in the field for nearly two decades. One of the most important things he teaches medical professionals work in EMS is how to deal with violent patients that often get sent to the emergency room, or have to be dealt with while on the way to a medical facility. Here are some tips.
One, speak softly and avoid raising your voice. Your role as a medical professional is to obviously stay neutral in regards to violence, and treat all patients with equal care. Don’t try to overpower your violent patients with your voice; this will only serve to exacerbate the problem; instead speak in a calm voice and do what you need to do in order to provide treatment.
Two, take control of the situation by demonstrating that you know what’s best in terms of patient health. Don’t try to explain to your patient why what they’re doing is right or wrong, instead focus on their well-being so that they know all you care about is their health. This will establish some level of trust, and they’ll realize fighting you solves nothing.
Three, maintain distance between you and your abusive patients. In some situations, physical restraints will be needed to ensure that the patient isn’t a danger to his or herself, as well as other people in the hospital.
Dr. Gregory Brammer is an expert when it comes to emergency medical procedures, and he understands the risk professionals take when they work with abusive or violent patients. Not everyone in need of EMS will be grateful.